We collect information about you when you send a contact form requesting information about our products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, testimonials and participate in competitions be that on this website or our social media pages such as Facebook or Instagram. Website usage information is collected using cookies.

Information is collected when you complete an order and provide your name, address, email address, and phone number - this is used only to fulfil your order and is not shared with anyone else. Information you provide us if you contact the Custom Burrow is collected to fulfil your order too.

We take reasonable steps to ensure your personal data is protected. Our website utilises SSL (Secure Sockets Layer) encryption to protect your data during checkout, and Squarespace stores data on secure servers. All payment information is encrypted and managed directly by our payment gateways, meaning we never have direct access to your sensitive financial details.

Beads & Bunnies ("us", "we", or "our") uses cookies on beadsbunnies.uk (the "Service"). We use cookies on beadsbunnies.uk. You can manage your preferences and consent to non-essential analytics cookies via our website's cookie banner.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies.

How Beads & Bunnies uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

- Essential cookies. We may use basic site data to screen orders for potential risk or fraud, and to improve our website's performance.

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

We collect information about you to process your query, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

Under UK GDPR, our lawful bases for processing this information are: Contractual Obligation (to fulfil your orders from the shop or the Custom Burrow), Consent (for sending marketing emails or using non-essential cookies), and Legitimate Interests (to prevent fraud and improve our website's performance).

Beads & Bunnies will not share your information for marketing purposes with companies outside of our company.

We use the information you provide us when completing an order or requesting a custom order at the Custom Burrow to fulfil that order only. This information is only used to send your purchase to your address, and contact you with updates to your order.

We value your trust and will never sell your personal data. We only share your information with trusted third parties to help us operate the shop and fulfil your orders, such as:

• Shipping Providers: So we can generate shipping labels and deliver your package.

• Payment Processors: To securely process your transactions.

• Website Hosts (International Transfers): Our store is hosted on Squarespace. Because Squarespace is a US-based company, your data may be transferred and stored outside of the UK. Squarespace complies with UK GDPR requirements for international data transfers by utilising established safeguards, such as the UK Extension to the EU-U.S. Data Privacy Framework and Standard Contractual Clauses.

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us at contact@beadsbunnies.uk

When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information. We are required by UK tax law to keep basic sales and accounting records for a minimum of six years.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at contact@beadsbunnies.uk or write to us at the following address.

Beads & Bunnies,

8 Rhyd Terrace,

Tredegar,

Blaenau Gwent,

NP22 4LX

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact them by calling 0303 123 1113 or visiting www.ico.org.uk/concerns.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 7th June, 2026.

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email at: contact@beadsbunnies.uk
or;

write to us at:

Beads & Bunnies,

8 Rhyd Terrace,

Tredegar,

Blaenau Gwent,

NP22 4LX.